Ministry of Commerce, Industry and Tourism - Online Consumer Complaint Form


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You, the consumer, may submit on line your complaint to the Ministry of Commerce, Industry and Tourism by filling in the following electronic document. By clicking “submit” the document will be forwarded to the appropriate department for investigation.

	Complaint Submitted by:

	First and Last Names :	*

	Communication Details: :

	Address :	*

	Post Code :

	Telephone Numbers :	*

	Fax :

	Email :

	Against

	Name (Individual, company, trade house, etc.):	*

	Address :

	Telephone Numbers :	*

	Fax / Emails :

Complaint

Your complaint regards a (product, service, other) :	*

Briefly describe the nature of your complaint :	*

Actions taken to inform the other party of the problem ( verbal, written, product return, other) :

People contacted regarding your problem :

Indicate whether the problem(s) was(were) encountered before :		Yes No

Reactions / Actions of the opposing party (settlement, refusal to provide service, failure to honour commitments, irresponsibility, other) :

	What is your request *



	Attach details (receipt, warranty, advertisement, label, other)

Fields with * symbol are mandatory.

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