You, the consumer, may submit on line your complaint to the Ministry of Commerce, Industry and Tourism by filling in the following electronic document. By clicking “submit” the document will be forwarded to the appropriate department for investigation.
Complaint Submitted by:
First and Last Names :
*
Communication Details:
:
Address :
*
Post Code :
Telephone Numbers :
*
Fax :
Email :
Against
Name (Individual, company, trade house, etc.):
*
Address :
Telephone Numbers :
*
Fax / Emails :
Complaint
Your complaint regards a (product, service, other) :
*
Briefly describe the nature of your complaint :
*
Actions taken to inform the other party of the problem ( verbal, written, product return, other) :
People contacted regarding your problem :
Indicate whether the problem(s) was(were) encountered before :
Yes
No
Reactions / Actions of the opposing party (settlement, refusal to provide service, failure to honour commitments, irresponsibility, other) :
What is your request
*
Attach details (receipt, warranty, advertisement, label, other)
Fields with
*
symbol are mandatory.
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